OUR COMPANY:

Global Business and Projects Analyst Consulting – We are a small Nigerian-based company providing IT consulting services to small companies in the US and the UK. You will be part of a start-up tech company that will grow rapidly over the next 3-5 years through its association with Global Tech companies. We have a 5-year plan to be one of the fastest-growing consulting firms in Nigeria. 50% of our clients are based in Nigeria, and the rest are based in the UK and the United States.

Our website: WWW.JANQWZAFRICA.COM

International Client-Facing Role | Legal, Tech & Consulting Sectors

We are seeking high-performing, articulate, and professional call specialists based in Nigeria to join our growing international team.

This role involves working with clients across the United Kingdom and the United States, supporting businesses in sectors such as legal services, technology, consulting, and membership organisations.

<<<<Salary & Benefits>>>>

• Starting Salary: ₦250,000 per month
• Performance Bonus: ₦50,000 – ₦100,000 per month
• Bonus eligibility begins after a 1- 3-month probation period

About the Role

You will act as the first point of contact for international clients, handling inbound and outbound calls, gathering key information, and guiding potential clients toward the next steps.

This is a high-impact, client-facing role that requires confidence, professionalism, and strong communication skills. (This will suit a young lawyer and business or related degree holders with customer service experience)

Training Programme

Successful candidates will undergo a structured onboarding programme:

• 2 weeks of intensive remote training (via Zoom)
• 3 hours per day, 5 days a week
• Practical call handling exercises and simulations
• End-of-training call handling assessment

💡 Training Support Allowance

You will receive ₦20,000 per week (data allowance), paid only upon full completion of each training week

Recruitment Process

Step 1 – Application

Send your CV and Cover Letter to:

📧 STAFFNGBIZPROJECT@hotmail.com

Step 2 – Telephone Screening

Shortlisted candidates will receive a call for an initial screening assessment.

Step 3 – Video Introduction

You will be asked to submit a 3-minute video covering:

• Introduction about yourself
• Your call handling experience
• How you would approach working with our team

A short script will be provided as guidance.

Step 4 – Final Interview

• Interview with the team
• Follow-up call with the International CEO

Location & Work Structure

• Must be a resident in Lagos, Nigeria
• Remote work for the first 6 months
• Transition to office-based role in Lagos (or Lagos/Ogun State)

Skills & Qualifications

Academic Requirements

• Minimum of 2:1 or First-Class degree in Law, Marketing, or Business-related degree
• From a reputable Nigerian University

Experience Requirements

• Strong background in:
• Telemarketing / Telesales
• Customer Service
• Phone-based roles
• Experience with recognised brands (Nigeria or international) is highly preferred

Core Competencies

1. Communication Skills

• Excellent spoken English (clear, confident, professional)
• Ability to explain information simply and effectively
• Strong listening and comprehension skills

2. Client Interaction

• Professional, polite, and confident telephone manner
• Ability to build rapport quickly
• Calm and reassuring when handling client concerns
• Strong ability to guide conversations effectively

3. Call Handling Skills

• Experience in inbound and/or outbound calls
• Ability to follow structured scripts naturally
• Skilled in asking the right questions
• Comfortable handling urgent or sensitive enquiries

4. Information Handling

• High attention to detail
• Ability to capture and summarise client information accurately
• Organised and methodical approach

5. Professional Standards

• Reliable, punctual, and disciplined
• Comfortable using CRM systems or similar tools
• Maintains confidentiality and professionalism at all times

Preferred (Not Essential)

• Experience in legal, financial, or consulting services
• Experience working with international clients (UK/US)
• Experience booking appointments or consultations

Who We Are Looking For

We are looking for individuals who are:

• Confident communicators
• Commercially aware
• Highly professional
• Results-driven
• Able to represent an international brand with credibility

Why Join Us?

• Work with international clients and industries
• Structured training and development
• Performance-based earnings potential
• Opportunity to grow into senior roles

Apply Now

📧 Send your CV and Cover Letter to:

STAFFNGBIZPROJECT@hotmail.com